Methods of Payment
Notary Public Underwriters and Notary Public of America accept Visa, MasterCard, American Express, and Discover credit cards online as a form of payment. We do accept company checks, personal checks, purchase orders and money orders by mail in form found on the forms page for your state.
Refunds are given on a case by case basis. Please contact Notary Public Underwriters if you are not satisfied with your order. Once the problem is revealed, we will better assist you with this request. If we cannot process your order within 12 months due to lack of information, we are no longer obligated to fulfill your order.
Cancel or Change Order
Depending where you are in the order process, you may or may not be able to cancel or change your order. We try to process orders as soon as possible. If you order status says "shipped" then it is too late to edit or cancel your order. If you think you made a mistake with your order, please contact Notary Public Underwriters customer service team for further assistance.
Generally, you can expect to receive your purchase within 5 to 7 business days. However, please allow up to 12 business days for any carrier delays. If you renew your notary commission with us, you can expect to receive for purchase 5-7 days after we have been notified of your commission approval.
If you wish to use express delivery for your order, please contact our Customer Service team at 800.821.0831. There will be an additional cost to use express mail. You must remember that even with express mail, we must be notified of your notary renewal commission before we can mail products.